The Big Brother Final 5 received heartfelt videos from family and friends, but one houseguest’s significant other was notably missing from his message from home.

On the September 24 episode of Big Brother Season 27, only five days before the highly anticipated season finale, the remaining houseguests were surprised with messages from their family and friends. While Keanu Soto and Ava Pearl both received videos that featured their romantic partners (Morgan Pope and Ashley Hollis entered the house single), Vince Panaro’s girlfriend, Kelsey, did not join his parents to cheer him on.