TL;DR:
- Fake airline promotions and ticket scams are rising especially on social media and unlicensed websites.
- Authorities including
NBK , DGCA, and airport security warn travellers to verify agencies, avoid extreme discounts, and book only through official channels. - Key red flags: unrealistically low fares, unclear contact info, last-minute offers, and unknown payment methods. Always check your PNR with the airline to confirm bookings.
Passengers in Kuwait are increasingly targeted by fraudsters offering fake airline deals, especially during travel spikes. The National Bank of Kuwait (NBK), in partnership with the Central Bank, and the Kuwait Directorate General of Civil Aviation (DGCA), have issued warnings to travellers to beware of suspicious offers, particularly those advertised via social media or shadowy websites.
Common fraud tactics
- Pretend local websites with Kuwaiti Numbers
Some fake platforms show Kuwaiti landline numbers and claim legitimacy but use fake business addresses. Violations include fake reservation systems and issuing tickets at unauthorized prices.
- Fake ticket reservations via electronic platforms
Fake bookings via apps or websites especially during Eid or holiday seasons have cost travellers millions of dinars. Reports indicate up to 3,000 complaints annually, with 80% linked to foreign-run servers.
- Illicit middlemen & freelancer listings
Unlicensed sellers on WhatsApp or freelancer ads often lure victims with large discounts before disappearing post-payment. This includes fraudulent ticket sales and unverified booking confirmations.
How to protect yourself: Expert tips
- Book only with verified sources
Always book flights directly via airline sites or certified travel agents with DGCA and Ministry of Commerce licenses.
- Don’t be dazzled by unbelievable discounts
If the price seems far below the norm, treat it as a red flag, it could be a scam using stolen or fraudulent card info.
- Verify booking with PNR & Airline
Immediately after purchase, check your PNR code on the airline’s official site or app to confirm legitimacy. Avoid tickets without verifiable booking references.
- Avoid loose payment channels
Don’t pay via bank transfer, crypto, WhatsApp pay, or third-party freelancers. Opt for platforms with secure, traceable payment methods.
- Review terms & contact details
Legitimate agencies provide addresses, hotline numbers, and clear ticket issuance policies. Absence of contact info or only social pages, is a warning sign.
Why it matters
- Many victims discovered their tickets were invalid at airport check-in, leading to lost money and disrupted travel.
- Kuwait authorities launch enforcement actions against unlicensed agencies selling tickets.
- Education campaigns like NBK’s “Let’s Be Aware” are essential in minimizing fraud, reinforcing the need for cautious consumer behaviour.
In Kuwait’s growing scam landscape, it’s critical to rely solely on licensed sources for airline bookings. Avoid deep-discount offers from freelancers or unverified agencies, always check the PNR, and ensure your payment is secure and traceable. Government and bank authorities advise vigilance any online promotion that sounds too good to be true probably is. Your safest journey begins with certified partners and confirmed booking status.
FAQ
- 1. How can I tell if a ticket promo is fake?
Look for ultra-low fares, fuzzy contact info, last-minute travel dates, and unverified agents, common scam indicators.
- 2. How do I confirm my ticket is real?
Use your booking reference (PNR) on the airline’s official website or app immediately after purchase.
- 3. Can I use a freelancer or small agent?
Avoid those without official licenses or clear contact details. Only use verified travel agents endorsed by DGCA.
- 4. What do I do if I suspect a scam?
Report the seller to the Consumer Protection Department (hotline 135), and the DGCA with your booking copy.
- 5. What payment methods are safe?
Use secure credit card or payment gateway with invoicing; don’t pay via bank transfer, crypto, or to private individuals.